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Client : Global Commercial Bank

Project Objective

DRS was required to manage the identification and capture of key data attributes within a population of VM CSAs to populate critical downstream risk and operational processes.

How we helped

The project was delivered at short notice against a pressing and immovable deadline. We familiarised ourselves rapidly with the client’s databases and processes and deployed a DocHubTM team with minimal lead time.

Our dedicated team worked efficiently and flexibly – including weekend working – to complete the task at hand. Our quality assurance processes were embedded within the programme, ensuring that quality was not compromised despite the time pressure under which we were operating.


We were able to action the entire population of in-scope VM documents by the required deadline.


Our prompt response to an urgent request for assistance allowed our client to implement new VM arrangements by the regulatory deadline, avoiding harmful delays which would have resulted in business disruption and scrutiny from regulators.

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